FAQS

Is your product selection online the same as your stores?

NO. While we do provide selections for purchase online, our stores maintain more inventory, selections, and brands than we’re able to offer online.

What payment methods do you accept?

Visa, MasterCard, American Express, Discover, Apple Pay, Google Pay, Paypal

Do you offer international shipping?

Yes. Shipping charges will be calculated based upon your location.

What is your return policy?

See HERE

Are the sunglasses on select-shades.com authentic?

Yes, Select Shades is an authorized retailer of the brands we purvey. We must past annual inspections to be an authorized retailer for the products we sell.

Can I track my order after it's been placed?

Yes, tracking information will be provided.

Do you offer gift cards?

Yes we do! Both online (here) and in our stores.

Are there any promotions or discounts available?

Yes, please refer to our sale page for the current promotions.

How do I contact customer support for assistance?

Send us a quick enquiry here.

Can I find information about the materials used in the sunglasses?

Sure, if you'd like more technical information about a specific product, send us an enquiry and reference the product. We'll respond with details.

Are there any warranty options available for the products?

Yes. Manufacturers provide warranties for their products. While Select Shades is pleased to furnish and aid with such information, we do not directly accept products for warranty claims.

Do you have a physical store location I can visit?

Yes, we specialize in face-to-face retail at each of our locations.

How do I know if a pair of sunglasses will fit me?

We like this handy face shape guide.

Do you offer any customization options for sunglasses?

Yes, we can help with this upon request.

HOW CAN

WE HELP?